July / August 2008
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QUICK NOTES: A NEW FEATURE OF THE INLIFE/LIFEVIEW TELEHEALTH SYSTEM IMPROVES COMMUNICATION BETWEEN CARE TEAMS AND PATIENTS AT HOME
Care teams that use ATI’s LifeView Provider Station to connect with patients can now use Quick Notes to create and display customized messages on the screens of their patients’ inLife XP Patient Monitors or LifeView Patient Stations. As physicians and nurses conduct ongoing monitoring and provide constant care of patients at home, Quick Notes gives them a new option for maintaining communication with their patients. “Physicians and nurses can post reminders and clarify monitoring or self-care instructions,” said ATI chairman and CEO, Randall Moore. “They can also send their patients messages of encouragement and support.” “Quick Notes is proving to be a useful option to communicate with our patients. We use it to remind patients of upcoming visits, to follow up on issues we have been attending to with them, and to provide feedback to patients as they take steps based on self-care teaching we have done,” said Mimi Allen, director of telehealth, Centura Health at Home, Denver, Colorado. “Our homecare patients have been very receptive to it and find it easy to use.” ATI’s LifeView Telehealth technol- ogy combines remote patient monitoring with interactive video for televisits. The Patient Stations are compact, easy-to-use monitors that gather information from questions that patients answer and objective clinical data from integrated FDA approved medical peripherals (such as blood pressure monitors and blood glucose meters). Clinicians and care teams use the Provider Stations to review patients’ vitals and other clinical data and to connect over standard telephone lines to any number of Patient Stations for televisits. They monitor patients’ health, conduct video telehealth visits, and manage patient care. Quick Notes enables users of the Provider Stations to post messages and reminders that patients see on the screens of the Patient Stations when they sign on at home. “Quick Notes supports bidirectional communication,” said Alan Scott, senior director of training and operational compliance at ATI. “In consultation with our customers, we established a limit of three active notes at any one time in order to prioritize notes and keep patient communication focused and clear.”
American TeleCare Inc.
RRC #4033
RRC #4033
